Terms of Service
Last updated: March 15, 2026
These Terms of Service (“Terms”) govern your access to and use of the Audia website (audia.tel) and the products and services provided by Audia Intelligence, Inc. (“Audia,” “we,” “us,” or “our”). By using the Site or Services, you agree to these Terms. If you have any questions, please contact us at hello@audia.tel.
1.Use of Our Website and Services
a. Eligibility
You must be at least 18 years old and legally capable of entering into agreements to use our website or sign up for a free trial. Our Services are intended for businesses and organizations — such as salons, barbershops, med spas, fitness studios, and other appointment-based businesses — and not for individual consumer use.
b. Permitted Use
You may use the Site to learn about our Services, sign up for a free trial, or contact us. You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.
c. Prohibited Conduct
You may not:
- •Use the Site or Services in a way that violates any applicable laws or regulations, including telecommunications and data privacy laws.
- •Attempt to interfere with, disrupt, or gain unauthorized access to our systems, servers, or networks.
- •Copy, modify, or distribute content from our Site without our prior written consent.
- •Use automated tools (e.g., bots, scrapers) to access or collect data from the Site.
- •Use the AI phone system for spam, unsolicited robocalling, or any purpose prohibited by the TCPA or similar regulations.
2.Free Trial and Account Sign-Up
a. Signing Up
To start a free trial, you will need to provide your name, email address, phone number, business name, and business type. We use this information to set up your account and configure Audia for your business, as described in our Privacy Policy.
b. Trial Terms
The free trial provides full platform access for 14 days. No credit card is required to start. We reserve the right to modify or discontinue free trial availability at any time. At the end of the trial, you may choose a paid plan to continue using Audia.
c. No Obligation
Signing up for a free trial does not obligate you to purchase a paid plan, nor does it create a binding services agreement unless a separate agreement is executed.
3.Subscriptions and Billing
- •Plans: Paid plans are billed monthly in advance. Current pricing is listed at audia.tel and may be updated with 30 days' prior notice.
- •Overages: Usage beyond your plan's included AI call minutes is billed at the per-minute overage rate specified in your plan.
- •Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for unused time within a billing period.
- •Taxes: Prices are exclusive of applicable taxes, which will be added where required by law.
4.Intellectual Property
a. Ownership
All content on the Site — including text, graphics, logos, software, and AI models — and the technology underlying our Services are owned solely and exclusively by Audia Intelligence, Inc. or our licensors, and are protected by copyright, trademark, and other intellectual property laws.
b. Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your internal business purposes only. You may not reproduce, distribute, reverse-engineer, or create derivative works from our platform, content, or technology without our express written permission.
5.Your Data
You retain ownership of all data you upload or generate through your use of Audia, including your client data and call transcripts. You grant us a limited license to process this data solely to provide the Services. For full details on how we handle your data, see our Privacy Policy.
6.Disclaimers
a. General Disclaimer
To the fullest extent permitted by law, Audia Intelligence, Inc. makes no warranties, either express or implied, about the Site or Services. The Site and Services are provided “as is” and “as available.” We disclaim any warranties of merchantability, fitness for a particular purpose, and non-infringement.
b. AI Limitations
Our AI phone system is designed to handle calls, book appointments, and conduct re-engagement campaigns on your behalf. However, we do not guarantee that every call will be handled perfectly or that every booking attempt will succeed. You remain responsible for your business operations and client relationships.
c. No Professional Advice
Information on the Site is for informational purposes only and does not constitute legal, financial, or professional advice.
7.Limitation of Liability
To the fullest extent permitted by law, Audia Intelligence, Inc., its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services. Our total liability for any claim related to these Terms will not exceed the amount you paid us in the three months preceding the claim.
8.Indemnification
You agree to indemnify and hold harmless Audia Intelligence, Inc. and its affiliates, officers, directors, employees, and agents from any claims, losses, or damages (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Site or Services.
9.Termination
We may suspend or terminate your access to the Site or Services at our sole discretion, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or failed to pay applicable fees. Upon termination, you may request a copy of your data within 30 days, after which we may delete it.
10.Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the content, availability, or privacy practices of these sites, and linking does not imply endorsement. We encourage you to review their terms and privacy policies.
11.Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Services will be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
12.Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. We will notify you of material changes by email where practicable. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Terms.
13.Contact Us
If you have questions about these Terms, please reach out:
Email
hello@audia.tel
Company
Audia Intelligence, Inc.